When it comes to insurance and investment, “Planning is Your Best Protection” and Mainstay is committed to providing advice for customers’ current and future Insurance & KiwiSaver needs.
I have a law degree and so understand that at claim time all that matters is what is written in your contract between yourself and the insurer – Make sure that you are paying for something that works for you at the time of claim.
I had a Trauma insurance claim where the client was diagnosed with prostate cancer. The insurer original declined the claim – he had met the definition for the claim, but the claim assessor said that he also needed radical surgery (prostate removed) – I pointed out in the policy wording it said ‘or’ not ‘and’ – They apologised for the mistake and the claim was paid.
As everyone’s needs are different, an individual approach is taken when assessing your insurance requirements. We work diligently with you to understand your current situation in order to provide an insurance solution that best meets your needs. Your situation will be analysed and we will research the market and advise you of the appropriate options to ensure your lifestyle is protected in the event of an unforeseen major change of circumstances.
We are totally impartial and work closely with many of the major insurance companies and tailor a product that works best for you. We use independent research to back up any recommendations we make.
We all know that life is ever changing and at Mainstay we aim to review your insurance needs regularly and make sure you have the right cover at the right time.
Whether you are a business, family or individual, we are here to help.