Building relationships through conversations
This 30 minute webinar looks at the benefits of conversations that are based on collaborative enquiry. This approach helps you change a client’s perspective. Based on communication theory, the webinar will discuss practical examples of how you can develop this dialogue with clients to bring them along with you in the advice process rather than telling them the outcome of it. The results of this approach is that clients are more likely to feel like you understand them and that they can trust you. Presenter: Virginia Douglas LLB Business Development Manager, IFSO Scheme
An engaging three-day event you won't want to miss.