IFSO Webcast - Building relationships through conversations

IFSO Webcast - Building relationships through conversations

Building relationships through conversations


This 30 minute webinar looks at the benefits of conversations that are based on collaborative enquiry.
This approach helps you change a client’s perspective.

Based on communication theory, the webinar will discuss practical examples of how you can develop this dialogue with clients to bring them along with you in the advice process rather than telling them the outcome of it.
The results of this approach is that clients are more likely to feel like you understand them and that they can trust you.  

Presenter:  Virginia Douglas LLB  Business Development Manager, IFSO Scheme


CPD 0.50 hours structured
Cost : free
Area: Practice Management

When
19/11/2018 11:00 AM - 12:00 PM
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